Job Description

This role is based in Salt Lake City, UT and requires frequent travel. We will consider candidates who live in the Southwest or Mountain States near a major metro airport. Structure Hospitality manages hotels with discipline, clarity, and a focus on results. Every property in our portfolio matters. We’re selective about what we take on and intentional in how we operate. Our focus is on improving performance, growing profitability, and protecting long-term value. We’re hiring a Director of Hotel Operations to oversee a portfolio of hotels and work directly with our Vice President of Operations. This role is responsible for driving operational and financial performance, supporting on-property teams, and ensuring accountability throughout the organization. We’re looking for someone who knows how to run hotels, lead teams, and deliver consistent results. Responsibilities: • Support the Vice President of Operations in driving performance, accountability, and consistency across a defined hotel portfolio. • Provide operational leadership during General Manager transitions and step in as needed to maintain stability and continuity. • Conduct regular property visits focused on brand standards, service delivery, and operational execution. • Develop and support on-property leadership teams with clear expectations and strong daily management. • Review operational, financial, and guest service performance to identify gaps and improve results. • Lead the rollout and adoption of budgeting, forecasting, and revenue strategies in coordination with hotel teams. • Maintain consistent communication with property leadership to ensure alignment, operational focus, and profitability. Qualifications: • Minimum of 3 years of hotel operations experience, including time in a leadership role • Experience overseeing multiple properties with a focus on performance and accountability • Strong operational, financial, and leadership skills • Confident in budgeting, forecasting, and making decisions based on financial performance • Familiar with brand standards, franchise systems, and key operational tools • Willing to travel regularly and adjust to the needs of a dynamic portfolio Compensation & Benefits • Quarterly performance-based bonus • Paid personal time and vacation About Company: Structure Hospitality is growing. We’re managing a diverse portfolio of hotels, working on new construction projects, and actively pursuing acquisitions. We’re proud of the team we’ve built. We work closely together, support one another, and care about how we show up for our people, our owners, and our properties. Our culture is built on trust, accountability, and a real respect for work-life balance. We take ownership of what we do and enjoy doing it with people we like and believe in.

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